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Jehome Tours Terms & Conditions.

 

The Contract

1. Booking: Any booking client/s be it an individual or on behalf of others does so on his or her own accord, therefore all are bound by the same booking conditions as if they personally made the application directly. Any booking should be made with Jehome Conditions and all rights reserved.

2. Confirmation: A booking is confirmed on a full payment 100% or at least 50% of the total amount due, where by the amounts should be paid at least 6 weeks prior to the date of the guests arrival, check in or safari departure. Any booking not honouring, withstanding this term will be considered canceled and the company will not be held responsible at all.

3. Last Minute bookings: Any booking within the last six to one week of arrival, Check in or Safari departure, is treated as a last minute booking as a result must be paid in full for confirmation, with immediate effect.

4. Cancellations Fee: Cancellation at a prior notice in advance within three months before arrival or departure will be charged a fee of 25% of the total amounts to be paid by the client. A Cancellation within less than 30 days will be charged a fee of 50% of the total cost to be paid by the client, while a fee of 100% total costs will be charged to a less than a week’s time cancellation to no show cases.

5. Insurance: The safari does not include your (Client’s) personal insurance or luggages’. It is strongly recommended that clients also take a personal and baggage insurance before traveling. However the company can at a prior request assist in arranging a membership to a temporary medical emergencies at an extra cost, whereby the terms and conditions will reserve the rights of the booking organization e.g. the flying Doctors Society of Africa or any other related organization for that matter and not Jehome’s. Such assistance shall however, be at the Companies' discretion, the client acknowledges that in doing so, the Company is not assuming any obligation or liability and that nevertheless the responsibility to ensure that the aforesaid services are rendered in the event of a crises to enable the client to enjoy the benefits remains and shall be the clients.

6. Refunds: Incase a client has changed his or her mind a mid safari, services, accommodation, or other arrangements, and wants or discontinue the trip, or use other facilities than Jehome’s initial booked, then, the company or any of the personnel’s on behalf shall not be liable for any of their such changes expenses, damages, or losses attributing, neither shall it be responsible for any refunds for that matter.
The company shall not be responsible for losses or damages arising from any errors or omissions contained in its sites, brochure or other, late or non-confirmation, availability or acceptance of bookings, loss or damage caused by delays, sickness, injury or death, if occasioned by negligence or not. Further to this the Company shall have the right to cancel any tour, part thereof or make any changes in itinerary or route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by weather, war, government interference, availability, risks, strike or any other causes in anyway affecting the company, or extra expenses involved as a result thereof shall be the responsibility of the Client. Jehome Tours reserve the rights to and shall be entitled to cancel any tour or product sold prior to departure. In such cases the company will weigh the loss and the damages and evaluate if a possible refund is applicable to the date shall be effected to the client who shall have no claims of any nature against the company on such cancellations whatsoever.

7. Luggage’s: The clients are responsible of their own laggages and the company shall not be responsible for any losses or damages whatsoever on left behind luggages, or carelessly misplaced belongings.

8. Travel Documents: It is the responsibility of the client to make sure that he/she has the right traveling documents including the Visa if so needs/requires from and to the particular country. Visas for Tanzania or Uganda can be obtained from their respective Embassies, or at the Airport at arrival if not right at the border if crossing by road, for more details refer to the web on the General information on both Uganda and Tanzania. Take note of each entry tot he country.

9. Confidentiality: If a client/s acknowledges a proposed itinerary and price, and the two parties (Client and Jehome Tours)agrees the same on the binding contract, the company reserve all the rights to disclose the same itinerary to other client/s who wish to enjoy the same safari at any given time without notice to the client, such disclosure, or difference in prices change of routes, or camps on safari as dictated by changing conditions should never be a reason at all to cause or entitle any cancellations or break of the contract whatsoever.

10. Respect: Each booking client is very important as the other, and unless booked on a private safari, a client/s should never contribute or constitute into a nuisance state whereby other clients are offended or uncomfortable in anyway and that the company policy to respect one another will be well abided. Such kind of behaviour shall be a key to cancellation of the such deeds client plus a penalty of the effected cancellation without any question.

11. Prices: The prices quoted herein and in our catalogues are subject to change at any time as the management deem right, depending on any increament in either facilities, park/camping fees or related, fuel, or any other that may affect the company on the aforsaid trip forcing implemention without prior notice and the company reserves the right to do so un announced.


12. Any client/s booking any facility, Safari, or any other services with Jehome Tours agrees to do so on the basis of this Contract and shall,/agrees to keep and treat this agreement with respect duly as can be interpreted according to the laws respectively.

Contact Jehome Tours & Safaris
Tel: (+254) (020) 250332
Cell: (+254) 722 218862
Email: jehome@nbnet.co.ke